Terms of Service & Repair Agreement

Welcome to RepairTech Solutions ("RepairTech", "we", "us", or "our"). By submitting a device for repair, requesting doorstep pickup, or purchasing products through our website (repairtech.in) or physical centers in Marathahalli and Jayanagar, you agree to the following terms and conditions.

1. Diagnostic & Service Authorizations

• Free Diagnostics: Initial diagnostic checks at our service hubs are complimentary. Work will only begin after you explicitly approve the provided cost estimate.
• Scope of Work: RepairTech technicians will perform necessary repairs, micro-soldering, component swaps, chip level, or board level interventions authorized by you.

2. Data Backup & Confidentiality Disclaimer

• Customer Responsibility: Customers are strongly advised to back up all personal data, photos, accounts, and files prior to handing over devices for repair.
• Data Loss Risks: While RepairTech takes absolute precautions to safeguard your hardware, chip level motherboard work, firmware flashing, or logic board recovery carries inherent risks of partial or complete data loss. RepairTech Solutions is not liable for data loss during service.

3. Chip-Level & Pre-Existing Risk Acknowledgment

• Devices submitted with pre existing liquid damage, heavy drop impacts, bent frames, or previously tampered logic boards may exhibit secondary faults during microscopic repair or teardown. RepairTech is not responsible for non repairable failures arising from prior severe physical or liquid stress.

4. Doorstep Pickup & Return Delivery

• Doorstep pick-and-drop services are available across Bangalore pincodes through authorized logistics partners or in-house executives.
• Customers must verify device cosmetic condition and functioning upon delivery handover.

5. Unclaimed & Abandoned Devices Policy

• Devices that have been repaired or deemed unfixable must be collected or paid for within 30 days of notification.
• Devices remaining unclaimed after 30 days without prior written agreement may be recycled, repurposed, or liquidated to recover outstanding diagnostic, labor, and storage costs.

6. Warranty Terms

• Standard hardware repairs are backed by our 90-day RepairTech Warranty. Warranty terms do not cover post-repair physical damage, liquid ingress, or unauthorized third-party tampering.

7. Contact Information

• Marathahalli Service Center: Shop 202, 2nd Floor, Krishna Summit, Aswath Nagar, Marathahalli, Bengaluru 560037 | Phone: +91 91488 00397
• Jayanagar Service Center: Shop 102, 1st Floor, Sri Krishna Complex, Jayanagar, Bengaluru 560011 | Phone: +91 98869 46569